SUPPORT

How can we help?

Account, purchase, safety or gameplay issue — reach the MAFIYOZ support team here.

When contacting support

Please include your MAFIYOZ username, a short description of the issue, the device/platform you are using and screenshots where useful. Never send us your password or full payment-card information.

Purchase issues

For purchase problems, include the platform (Apple App Store or Google Play), the product involved and the transaction/order reference if available. Refund eligibility may be controlled by the store where the purchase was made.

Safety reports

For threats, harassment or other serious community violations, use in-app report and block controls when available and contact support with relevant context.